Online gambling is booming, with the global market projected to grow from around $117.5 billion in 2025 to over $186 billion by 2029. This means 2025 offers lucrative opportunities for new casino operators. However, figuring out how to launch a casino online involves many crucial decisions - from choosing between a white-label solution or a turnkey solution, to securing the right licenses and platform. In this step-by-step guide, we break down everything prospective operators (including those who have already taken first steps and want to grow) need to know about launching an online casino. You’ll learn how to choose iGaming platform, integrate a sportsbook solution, navigate legal requirements, and tailor your strategy for markets in Europe, LATAM, and the US.

White-Label vs Turnkey Solutions for Launching Your Casino

The first major decision is selecting your online casino’s launch model. Turnkey and white-label strategies are the two main approaches that dominate the market. A white-label solution means partnering with an established platform provider to launch your casino under their existing infrastructure and license. This approach offers a quick, cost-effective setup with minimal in-house resources required. The provider handles most technical operations (and often regulatory compliance), so you can focus on branding and marketing. In contrast, a turnkey solution involves obtaining a dedicated platform (and usually your own license) to operate independently. This gives you a fully customized site and complete control over content, design, and operations - but it requires more time, expertise, and upfront investment to get started.

White-label vs. turnkey - which to choose? It depends on your resources and vision. A white-label solution allows very fast market entry with lower startup costs, but it comes with trade-offs like limited customization. You essentially “rent” the platform and pay fees or a revenue percentage. A turnkey solution requires a larger initial investment (for software, licensing, etc.) but grants full ownership: you retain 100% of revenues and have freedom to tailor the product as you wish. In other words, the white-label route is ideal for testing the waters or launching on a tight budget, whereas the turnkey route suits those who seek long-term growth, differentiation, and complete operational independence. (Of course, building a proprietary platform from scratch is another route, but the costs and complexity are so high that most new operators opt for either a turnkey or white-label solution offered by B2B platform providers.)

Choosing an iGaming Platform and Sportsbook

After settling on a launch model, the next step is to choose an iGaming platform - the software backbone of your online casino. The platform will manage your games library, player accounts, payments, bonuses, and more, so it’s crucial to select a reliable, feature-rich provider. Look for a platform that offers a wide variety of casino content (slots, table games, live dealer, etc.), supports multiple languages and currencies, and provides strong back-office tools. An ideal platform should combine player management, payment processing integration, marketing/CRM features, fraud prevention, and customer support into one powerful system. Robust analytics are also important for monitoring player behavior and KPIs. In short, carefully choose iGaming platform technology that can scale with your business and meet both current and future needs.

If you plan to offer sports betting in addition to casino games, ensure your platform includes an integrated sportsbook solution or can be easily paired with one. Sports wagering is a huge draw in many markets. A platform with a built-in sportsbook or a sportsbook module will let you manage both verticals seamlessly under one roof. Make sure the sportsbook supports the sports and bet types popular in your target regions (e.g. football/soccer in Europe and LATAM, American football and basketball in the US). By choosing the right platform provider - one with experience, a solid reputation, and 24/7 technical support - you’ll set a strong foundation for your casino’s launch and ongoing operations.

Licensing and Legal Considerations

Operating an online casino legally requires obtaining the proper gambling license and adhering to regulations. The exact requirements depend on your target markets and chosen model. In a turnkey solution, you as the operator are responsible for securing your own license from a regulatory authority. This could mean pursuing a license in a well-known jurisdiction like Malta (MGA), the UK, or a regional license if you plan to operate in a specific country or US state. By contrast, one advantage of a white-label solution is that the casino can run under the provider’s existing master license via a sublicensing arrangement. In other words, the white-label provider covers most regulatory compliance, allowing faster entry without you directly holding a license in every market.

That said, even under a white-label setup, you must still comply with local laws where you operate (some countries may not recognize a foreign license). It’s critical to understand the legal landscape of each target region. Multiple licensing options: Many startups begin with a Curaçao eGaming license or similar, since it’s relatively quick and cost-effective to obtain, then later add more reputable licenses (like MGA or UKGC) to expand into strictly regulated markets. Note that licensing costs and processes can vary dramatically. For instance, Italy’s online casino license fee skyrocketed from around €200,000 to €7 million in 2024, reflecting stricter regulations, while the U.S. is gradually simplifying online gambling laws state-by-state. In any case, a gambling license is essential not only for legality but also for building trust - it allows you to work with payment providers and game suppliers and reassures players that your casino is legitimate. Be prepared to implement Know-Your-Customer (KYC) checks, anti-fraud measures, and responsible gaming policies as part of regulatory compliance. Consulting legal experts and choosing experienced platform partners will help navigate this complex aspect of launching your casino.

Market Considerations: Europe, LATAM, and US

Your go-to-market strategy should be tailored to the regions you plan to operate in, as the online gaming landscape differs greatly between Europe, Latin America, or the United States. Europe is the most mature iGaming market - as of 2025 it accounts for roughly 50% of global online gambling revenue. European markets tend to be highly competitive and tightly regulated, with countries like the UK having established licensing regimes and consumer protections. To succeed in Europe, you’ll need a top-notch product (extensive game selection, localized content, multiple popular payment methods like e-wallets) and full compliance with each jurisdiction’s rules. The upside is a large, sophisticated player base. Securing an EU license (for example, a Malta MGA license recognized across many countries) can be a strategic move for Europe.

Latin America (LATAM), by contrast, is an emerging frontier for online casinos. The region’s iGaming sector is growing fast – projections put the LATAM online gambling market around $6 billion by the end of 2025. Several countries have recently regulated online betting and casino games (Brazil, Colombia, Peru, etc.), while others are in progress. Brazil stands out as a huge opportunity: with over 100 million potential players and new laws legalizing online sports betting and casino, it’s on track to become one of the world’s largest regulated markets. Keep in mind that Latin American audiences have distinct preferences; for example, there is a deep passion for football (soccer) betting in Brazil, so offering a strong sportsbook and localized content is key. Localization goes beyond language - consider accepting local payment methods and currencies (such as PIX in Brazil or cash voucher systems in various countries) to improve accessibility. Partnering with a platform that can customize game offerings to regional tastes is also beneficial. In short, LATAM offers high growth, but you’ll need flexibility to adapt to each country’s regulations and culture.

United States: The U.S. online gambling market is rapidly expanding but operates on a state-by-state basis. By 2025, only seven U.S. states have fully legalized online casino gaming (i.e. slots and poker), whereas over 30 states have legalized online sports betting. This means that if you aim to enter the U.S., you’ll likely start with sports betting in most states, and you may need to partner with local license holders (e.g. land-based casinos) to launch legally. The U.S. market, while fragmented, is very lucrative - online gambling revenue in the U.S. grew eightfold from 2018 to 2023. Targeting the U.S. will require significant investment in licensing (each state has its own license and taxes), compliance with stringent regulations (like responsible gaming and geolocation controls), and strong marketing to compete with big-name operators. On the flip side, American players have high lifetime values, and as legalization spreads (more states are considering bills each year), the market potential continues to expand. For a new operator, a common approach is to launch via a white-label solution or partnership in a jurisdiction like New Jersey or Pennsylvania to test the waters, then pursue a full turnkey solution (independent platform and state licenses) for broader U.S. expansion once you have more experience. No matter the region, understanding local laws, player preferences, and competitive dynamics will help you allocate your resources effectively and choose the markets where your casino can thrive.

Player Engagement and Gamification Strategies

Launching your casino is only the beginning - long-term success depends on retaining players and keeping them engaged in a crowded marketplace. This is where gamification and strong customer engagement strategies come into play. Gamification means incorporating game-like mechanics (beyond the core gambling games themselves) into your platform to increase player enjoyment, loyalty, and time spent on site. Many modern turnkey solution platforms come with built-in loyalty and gamification features, and you should leverage these to stand out. For example, adding achievement badges, leveling systems, challenges, and rewards gives players a sense of progression and extra reasons to log in and play. Not only do these features make the experience more fun, they also encourage repeat visits and higher lifetime value per user.

Consider implementing some of the following gamification mechanics in your online casino to boost retention and loyalty:

  • Progression Levels & VIP Tiers: Let players earn experience points or tier status as they play. Progression systems give a sense of growth and can unlock perks at higher levels (bonus cash, better redemption rates, etc.). VIP programs reward your high-value players with exclusive benefits.

  • Achievement Badges: Award badges or trophies for hitting certain milestones (e.g. 1000 spins, big wins, trying a new game). Badges and achievements recognize milestones that might otherwise go unnoticed and give players collectible goals.

  • Leaderboards & Tournaments: Introduce friendly competition by ranking players on leaderboards for various games or hosting tournaments. Competing against others (not just the house) can be highly engaging, and winners can get prizes or bragging rights. Time-limited tournaments with leaderboards and unique prize pools create excitement and social interaction.

  • Missions & Challenges: Offer daily or weekly missions (e.g. “Play 5 different slot games” or “Wager $100 on blackjack this week”). Completing these challenges grants bonuses or entries into raffles. Missions provide structure and encourage players to explore more of your casino’s offerings.

  • Loyalty Points Store: Give players points for every bet or deposit, which they can redeem in a loyalty shop for free spins, bonus cash, or merchandise. This creates a feeling of earning tangible rewards over time.

By layering these gamified elements on top of the gambling experience, you tap into players’ natural motivations for competition, achievement, and rewards. Done right, gamification makes your platform “stickier” – it keeps players engaged longer and more frequently. Don’t forget traditional retention tools as well: offering attractive welcome bonuses, personalized promotions, and responsive 24/7 customer support all contribute to a better player experience. The goal is to build a loyal community around your online casino, rather than one-time visitors.

Budgeting, Operations, and Growth Planning

Launching and running an online casino is a significant business undertaking, so careful financial and operational planning is essential. Budgeting: Plan out all upfront and ongoing costs. Key expenses include platform/setup fees, licensing fees, game content licensing, payment processor fees, marketing, and staff (customer support, fraud/security team, etc.). As a rule of thumb, many new operators allocate roughly 30-40% of their initial budget to the platform/software, another ~30-40% to marketing, and around 10-20% to licensing and other operational costs. For example, if you go with a turnkey solution, you might pay a larger upfront fee to the platform provider but have lower revenue share obligations; with a white-label solution, the upfront cost can be lower but expect ongoing revenue-sharing or higher monthly fees (impacting long-term profit). Ensure you have sufficient capital not just to launch, but to sustain the operation through the first months of player acquisition when revenue is still growing.

Operational considerations

Running an iGaming operation involves more than just the software. You’ll need to establish processes for customer support (ideally 24/7 live chat and email support), player verification and KYC checks, anti-fraud and anti-money-laundering monitoring, and game fairness/security audits. Most platform providers will supply tools for these, but it’s on you to manage them day-to-day. It’s wise to hire or consult with experienced operations managers who understand the iGaming industry’s challenges. Regularly analyze your casino’s performance metrics - player acquisition cost, retention rates, average revenue per user, etc. - and adjust your strategy accordingly.

Marketing and growth

To actually attract players to your new casino, invest heavily in marketing and player acquisition. Digital marketing channels like SEO, PPC advertising, social media, and content marketing can build your brand presence. More importantly, iGaming relies greatly on affiliate marketing - partnering with casino affiliate websites and influencers who refer players to you for a commission. Setting up a generous affiliate program (often integrated into your platform as a module) can rapidly boost traffic. Likewise, consider offering competitive welcome bonuses and free spins to entice sign-ups, but plan these promotions carefully to maintain profitability. As your user base grows, focus on retention via the gamification and VIP strategies mentioned earlier, as retaining players is far more cost-effective than acquiring new ones.

For operators who started small and are now looking to scale up, think about the next steps to elevate your business. This might mean expanding into new markets (obtaining additional licenses for new regions), adding new product verticals (for instance, incorporating a sportsbook solution if you only ran a casino initially, or adding live dealer games, fantasy sports, etc.), and possibly transitioning from a white-label solution to a turnkey solution as you gain experience. Many successful brands begin under a white-label model to launch quickly, but later upgrade to a turnkey setup – migrating to their own independent platform and license - to unlock higher margins and more control over their operations. This move can involve significant effort, but it positions you for long-term growth and valuation (since you fully own the platform and customer database).

Finally, always keep an eye on regulatory changes and market trends. The iGaming industry in 2025 is dynamic: new markets like some U.S. states or Asian countries may open up, while existing markets may introduce stricter rules or higher taxes. Staying agile in your business planning will allow you to capitalize on opportunities and mitigate risks. By diligently managing your budget, continuously optimizing operations, and adapting your strategy, you can go from simply knowing how to launch a casino to actually growing a sustainable and profitable online gaming business in 2025 and beyond.

John Parker

Customer Success

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